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Frequently Asked Questions

Q: How often will I need to replace the insect blocking gel on my feeder?
 
A: I have two BugSnub® protected dog feeders outside and I inspect the insect blocking gel every few months.  I have only renewed it one time after more than a year of use and there is still plenty of gel in the container.  You can purchase replacement gel here.
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Q:
Can you tell me more about the BugSnub® insect blocking gel?
 
A: BugSnub® insect blocking gel is a mineral oil based gel made from 100% food grade ingredients, so it's safe around food, kids, and pets.  It creates a physical (not chemical) barrier that is too goopy for ants to walk across.
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Q: How much insect blocking gel should I apply?
 
A: I use about 1/2 of a packet to 1 whole packet of gel.  This is enough to create an even coating throughout the entire inside of the deterrent cup.
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Q: Can I use the BugSnub® hanger for things other than a hummingbird feeder?
 
A: Yes you can.  I use a BugSnub® hanger for a bluebird house in my front yard.  It keeps the ants away from the baby chicks when they are most vulnerable.
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Q: How big of a bowl can I use with the raised pet feeder?
 
A: It depends on the weight of the bowl material and which mount you are using.  For the suction cup mount we recommend a maximum bowl diameter of 6-inches if they are made of a lighter material such as stainless steel.  You may be required to scale down in bowl size for heavier glass, porcelain and stoneware materials.  The stands are very stable, but are designed for small dogs up to 20-pounds and cats of all sizes.
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Q: For the BugSnub® Tray Legs what's the largest tray you recommend for use?
 
A: We use a 16x12 inch stainless steel tray in our kitchen.  If you exceed 16-inches of space between the BugSnub® Tray Legs we recommend using a second set to place support in the middle of the tray.  It will also depend on the weight of goods you are storing on the tray and the material your tray is made of.
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Q: How should I clean out the gel and store the BugSnub hanging ant guard for next season?
 
A: Just wipe the gel out with a paper towel.  We don't recommend washing the gel with soap and water, because it is so sticky and impervious to water.  You can store the BugSnub ant guard in a ziplock bag.  If a little bit of the gel remains in the cup when you re apply next season, just apply fresh gel on top of it.
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BugSnub® blocks ants without using messy liquids or poisons.
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